Compliance & certifications
Free-zone buyers do not evaluate promises — they evaluate evidence. This page summarizes the certifications, licenses and obligations behind the operation, with documentation available for audit.
Certifications and licenses
ISO 9001
Quality management system applied to service operations. [PENDIENTE: certification body, certified scope and validity]
Occupational safety (OSHA-aligned)
Health and safety programs managed under Costa Rican regulation and OSHA-aligned standards. [PENDIENTE: confirm scope and active programs]
LEED
Buildings certified LEED Platinum for Operations and Maintenance; new buildings certified LEED Gold and Platinum for Core & Shell.
Ecological Blue Flag
Participation in Costa Rica's Ecological Blue Flag program. [PENDIENTE: category, awarded sites and year]
Country Brand — esencial COSTA RICA
Current country-brand license.
Private-security license
Authorized by the Ministry of Public Security's Private Security Services Directorate, Physical Security classification — resolution No. 0000000004-2024-RAS, valid Jan 12, 2024 – Jan 8, 2029, agents registered in ControlPAS (Law 8395).
Labor & social security
Direct employment, payroll insured and current with the CCSS and FODESAF. Certificates provided with every invoice.
INS insurance
Workers'-compensation and civil-liability policies with Costa Rica's National Insurance Institute. [PENDIENTE: policy numbers and insured amounts]
Data protection — Law 8968
Personal data of clients, visitors and employees processed under Costa Rica's Data Protection Law No. 8968.
Occupational risk management
- Hazard identification and risk assessment per role and per site.
- Task-defined PPE with delivery records.
- Documented incident and accident investigation with corrective actions.
- Occupational-health training logged per employee.
For headquarters audits we prepare per-site files: licenses, CCSS and INS certificates, procedures and training records.
Does your audit need specific evidence?
Request the compliance file applicable to your contract, or a session with our quality team.